Solution
Managed Services
We become your technology department.
Overview
What we do
We operate, monitor and continuously improve your infrastructure so you can focus on your business.
We choose tools to fit your goal — not the other way around. Engineering over technology trends.
Capabilities
Concrete capabilities.
Infrastructure and cloud administration
Servers, Kubernetes and cloud managed by us.
24/7 monitoring and observability
Proactive alerting and incident response.
Backups, patching and updates
Continuity and security without you having to watch over it.
Continuous optimization and FinOps
Improving availability, capacity and cost.
Use cases
Where it applies.
- 24/7 critical platform operation
- Backup and patch management
- Cloud cost optimization
FAQ
Frequent questions.
How is it billed?
With monthly managed-service contracts and defined service levels.
Does it include support?
Yes, specialized support per agreement, with clear response times.
What exactly do you manage?
We operate and monitor your infrastructure: servers, Kubernetes clusters and cloud, plus backups, patches, updates and incident response. In practice we act as your technology department, without you having to watch over it.
What is an SLA and what response times do you offer?
An SLA (service-level agreement) puts in writing what we cover and how fast we respond by incident severity. The times are defined with you in the contract, not generic.
Is the monitoring really 24/7?
Yes. We monitor continuously with proactive alerting, so many issues are caught and handled before they hit your users. The exact scope and on-call coverage are defined in the agreement.
Do I lose control of my infrastructure?
No. You remain the owner of your systems and data; we operate with transparency, reports and agreed access. We can manage everything or work alongside your internal team, whichever you prefer.
What does the monthly cost depend on?
On how many systems and environments we manage, the service level (response times, hours of coverage) and whether it includes continuous optimization and FinOps. It is billed with a clear monthly contract and defined levels.
Do you handle backups and security?
Yes. We keep backups, patches and updates current, and apply hardening and security best practices as part of operations. Continuity and protection go together, not separately.
What does onboarding look like?
We start with a survey of your infrastructure and priorities to agree on scope and the SLA; then we take over operations in an orderly way. Write to [email protected] to set it up.
Ready to start?
Tell us about your challenge and we’ll shape the right solution.